All of this happen on January. Here's the story: Saturday 25th this person was trying to send me a offer for one of my items twice. Sunday morning she just bought. I didn't look at my eBay or email because I had lots to do in real life, so I sent her a message saying that I will send her the item on Monday as soon as I become available to do so and I'm very sorry for my absents.
She replied saying "great! So when wednesday the 29th came around, she send me a message saying she wants a refund because It's been a week Monday - Wednesday and I never "replied" to her and I didn't upload a tracking number. I told her " I replied to all of your e-mails, It been only like 2 days and the shipping don't update that quickly. Plus, eBay already put up a tracking number. Today she left me a negative today feedback saying I lack communication What do I do?
Comments 0. Accepted Solutions 0. Answers 6. Comments 1. Nothing you can do. There are so many crazy-assed buyers out there, you can't prevent this type of thing. I just had one and I've learned not to sweat the small stuff so to speak - it happened and frankly I'm not going to lose any sleep over one negative feedback.
But I will say there are many buyers you can never please - I just had one - she said she wanted an item by a certain date - I thought ok, I can probably do it - told her so and then when I told her that the delivery info provided by the sold listing said something different - she went into a meltdown It's always amazing to me how crazy people can sound so crazy in emails!!!!
Anyway I told her that it wouldn't arrive on time and then she changed her dates - LOL again!!! All happened within 24 hours so not to inconvenience anyone. But I did look at her feedback and she leaves a lot of negative feedback - and it doesn't all look warranted or fair.
We educate buyers For example, if there are problems with a purchase, we ask the buyer to contact the seller directly to try to work things out before leaving Feedback. Feedback basics. All about Feedback Frequently asked questions Feedback policies Detailed seller rating tips for sellers Protecting the seller's reputation Take a tutorial on Feedback. Feedback tools. Read a note from eBay's founder , Pierre Omidyar, outlining the philosophy, values, and benefits of the Feedback Forum.
Protecting the Seller's Reputation Sellers aren't able to leave negative or neutral Feedback for buyers. Skip to main content. Enter the key words you want to ask for help. A dialog will open as you type your search terms. Enter your search term to display live search results. Use TAB key to navigate results. Frequently Asked Questions. Was this article helpful for you?
0コメント