This is great news according to Dan Silverman, president at Telanet , an Avaya partner with a significant presence in Canada and the U. S — the business split right now is 40 per cent Canada, 60 per cent in the U.
Telanet has been around for more than two decades, and was adopting VoIP technologies very early on. It had a very close relationship with Nortel prior to being acquired by Avaya in In an interview with CDN, Silverman said emerging technologies such as AI, which Avaya is doing a good job of integrating into its omnichannel services, need a lower barrier to entry. So how do you take AI and bring that to the midmarket? Avaya currently has five data centres, and is planning to add a few more in the near future, specifically in Japan and Mexico.
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